FAQ (Your questions answered)

We have a warranty that is simple;  if it breaks, we arrange to fix it for a period of 3 years from the date of purchase.   (Infrared bulbs are excluded. They are normally rated for 1000’s of hours.)   All walls and components are interchangeable.   If there is a problem we can simply exchange that part. Stainless will not rust away, inside a home the Basswood will last as long as a home, all electrical parts are in stock and  also from multiple other sources.

This is highly recommended. We all have different levels of health, toxicity and other factors to consider while using NIR Infrared therapy. If you need help finding a qualified and certified health practitioner please contact us. 

Included with each Comfort or Comfy is the complete manual on NIR Infrared by Dr Wilson.

 

At our shop in rural central Wisconsin. The stainless steel guards are manufactured at a nearby Wisconsin facility. We also source locally grown quality basswood lumber, then we mill it to our specifications. 

A water based sealer, has zero VOC’s and is easy to clean with just a damp cloth.   

Standard size is 48″x48″x78″. We can and do custom build different sizes and configurations to meet customer requirements. Door can be placed on any of three walls

Yes, if you want to start out to see how you like NIR Infrared light therapy, the Comfy maybe all you need. Many people start out with the portable Sauna  Comfy.

You can always order our wood or the natural canvas tent enclosure, Comfy’s are designed and built to be incorporated into either. 

Generally no, turn on and feel heat instantly, NIR Infrared is more convenient to use daily.  

If wishing to sweat more, pre-heating an enclosure for 5-10 minutes can increase temperatures greatly.

People that value their time will value NIR Infrared color light therapy.

No, but you can get a burn from heat if you get to close or touch a hot bulb. Generally you stay a comfortable 18-20 inches away from infrared bulbs. 

As a convenience we offer two brands subject to availability.

Therabulb and Remedi-red. Both are 250 watt, no teflon or coatings. Standard specifications as follows; 

  • High Intensity 250 Watt Near Infrared Thermal – Red Light Therapy Light Bulb
  • Near Infrared Output, NIR-A, IR-A, Red Light Therapy 800 nm Peak – Emits Optimal Near Infrared Healing Wavelengths 700 nm to 1200 Nanometers
  • Fits Standard US Socket E26 Rated 250 watts – 110 – 120 Volt / 100 – 130 Volt Electrical Systems – USA, Canada, Mexico, Japan – Compatible With Infrared Saunas Using Incandescent Infrared Light Bulbs (From Therabulb website)

There are dozens of infrared lamps available online for replacement. Infrared bulbs are normally rated in the 1000’s of hours run time. We do not manufacture or warranty bulbs. We can ship with or with out bulbs, our cost on bulbs is $11.00 per bulb.

 

Always check with your doctor before using any type of sauna especially when taking prescription drugs.​

Yes, we have options for 1, 2, 3 or all 4 bulbs in operation. This option can be very handy when you want more focused light/heat therapy, say on an arm, back, leg, shoulder, hand, does wonders for complexion and your golf game. And it is definitely an energy saver!

Its a privacy and a safety factor primarily for children or pets that may be in the vicinity while using the Sauna Comfort. 

Distance from bulbs is generally 18-20 inches.

How often, there is no one answer for everyone. Depends on a number of factors; how you feel, if you have certain health conditions? It is best always to start off very slow, 3-5 minutes per day and increase time slowly. The benefits of NIR Infrared color light therapy are accumulative, using 5-7 days weekly for 15-20 minutes would be much better than 30-45 minutes once or twice a week. For certain conditions or goals, using more than once daily can also be very beneficial.

Common practice is to focus the lights between the thyroid and groin for best results. Short periods of 4-5 minutes on face or head. You can also focus light on feet and legs.

Generally it is best to rotate the body 90 or 180 degrees roughly every 4-6 minutes. A comfortable stool that swivels is ideal! Also important is to replace minerals lost by daily sweating, use products like Trace Minerals.

Simple, if you find NIR Infrared is not for you in the first 21 days, box it up. Contact us for a full refund. No questions asked. If you are not happy, we’re not happy.